![]() ![]() Technical:' Issues related to the game client not functioning.Examples: Station Hangars, NPCs using incorrect ship graphics, Ship Visuals, Character Creator, Firing/Hull effects Graphics: Issues relating to all visual aspects of the game except UI (textures, lighting, effects, model geometry).Examples: Neocom, Overview, Station services, Brackets UI: User Interface mechanics:Issues relating to the functionality of the UI (drag & drop, sort order, UI alignment, compact mode, UI scaling, window behavior).Examples: Agents/NPCs, Incursions, LP Store, Missions, Factional Warfare, Sites/Complexes, Exploration PVE: Player versus environment: issues relating to the content of the game.Examples: Ship & module attributes, Scanner, Science & industry All spelling errors in English also belong into this category. Gameplay: Gameplay mechanics: anything concerned the logic behind the game design and the way features are intended to work.Selects one of the high-level categories for the defect: Like "Exploration", "Chat" or "Mac".Įxample: "Overview: War targets not displayed on overview" Category A good idea is to put the location or a keyword as the first word, so it'd be easier for BH's and QA people to sort through bug reports. It should tell the reader what the bug is, where it happens and in which circumstances it occurs. Many problems at the same time: Please always write a separate bug report for each found issue.Ī good Bug Report (or BR) title is short and descriptive.Bug reports are normally not seen by game designers. By Design: If you just want to share your opinion about the balancing or game design, please use the forums and don´t write a bug report.It is also a very good idea in many cases to clear your client cache. Your side: It is always good to check first, if the problem could be fixed yourself, for example by updating your drivers (especially graphics drivers).You might also want to check the list of publically announced exploits. Exploits: You found an exploit, which is abused (or may be abused) by other players? Please write both a bug report (to get it fixed) and a support ticket (for a fast detection of the exploit and dealing with the consequences).You can write a support ticket to get help from a GM by going to the support site Customer Support: Bug reports are totally unrelated to support tickets, and filing a bug report for reimbursement or help will not work, as bug reports are never seen by the GM / support team.In the following guide you´ll learn in which cases it makes sense to write a bug report and how to write a good report. If you've found a bug in EVE Online (yes, this happens unfortunately!) and you want to help CCP fix it, you can file a bug report either directly from the client by pressing F12 and following the "Report Bug" link (preferred), or you can send it (out of game) here: File a Bug Report ![]()
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